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Local guide · Tenerife

The NIE offices of Tenerife: Santa Cruz in the north, Adeje in the south

On Tenerife the NIE is handled at police offices, mainly two: the provincial brigade in Santa Cruz, C/ Ramón Pérez de Ayala 6, and the Comisaría Sur in Las Terrazas, Adeje. The official police directory lists NIE procedures at two smaller units too, in La Laguna and Puerto de la Cruz. This guide sets them side by side, with the government office that also appears in the sources, so you can choose before you book your cita previa.

Last survey of the sources:

The white Auditorio de Tenerife concert hall with its curved wing-shaped roof on the seafront of Santa Cruz de Tenerife, mountains in the background

Auditorio de Tenerife, Santa Cruz Photo: Diego Delso, CC BY-SA 3.0, via Wikimedia Commons; cropped and colour-graded.

Playa de las Vistas in Los Cristianos, south Tenerife: rows of blue sunbeds on golden sand, a calm turquoise bay with a breakwater and seafront apartment blocks

Playa de las Vistas, Los Cristianos (Arona), south Tenerife Photo: Tony Hisgett from Birmingham, UK, CC BY 2.0, via Wikimedia Commons; cropped and colour-graded.

Cita previa extranjería Santa Cruz de Tenerife: Calle Ramón Pérez de Ayala

The Brigada Provincial de Extranjería y Fronteras de Santa Cruz de Tenerife works from C/ Ramón Pérez de Ayala 6, 38007; the police e-office calls it “Comisaría de Tenerife Norte”. The police directory gives it the widest list on the island: NIE certificates and assignment, EU registration (régimen comunitario), TIE issue, return authorisations, students, extensions of stay, non-lucrative residence, asylum and travel documents, as well as invitation letters and nationality reports.

The directory gives its phone as 922 235 634 and no opening hours: the time that counts is the one on the confirmation the cita previa booking system sends you.

Comisaría de Adeje, in Las Terrazas: the south’s office

The Comisaría Sur de Tenerife sits at Sector Cero, Parcela C.N.P., Las Terrazas, 38660 Adeje. For foreigners it lists NIE certificates and assignment, EU registration, extensions of stay, cédulas de inscripción, invitation letters and nationality reports, on two lines: 922 789 114 for the NIE, EU registration, extensions and cédulas, 922 789 123 for invitation letters and nationality reports. TIE issue is not on its list.

It is the only unit the directory gives for the south of the island: none appears in Arona, Los Cristianos or Playa de las Américas.

Huellas TIE Tenerife: where the card is made

Two units on the island list TIE issue: the Santa Cruz brigade and the Comisaría de Puerto de la Cruz - Los Realejos, Avda. José del Campo Llarena 3. Neither Adeje nor La Laguna does. A resident of the south who needs the toma de huellas for a TIE card should therefore count on a trip north, once for the fingerprints and again to collect the card.

Who goes where

  • A bare NIE (EX-15) or an EU registration (EX-18): Santa Cruz or Adeje, whichever you reach more easily; La Laguna and Puerto de la Cruz list both too
  • The TIE (EX-17) and its fingerprints: Santa Cruz or Puerto de la Cruz
  • A return authorisation: on Tenerife, Santa Cruz only
  • Non-lucrative residence, students, asylum: Santa Cruz
  • Invitation letters and nationality reports: Santa Cruz or Adeje
  • The family-member card (EX-19): listed by the Delegación’s Oficina de Extranjería on Calle La Marina; the card itself is then a TIE step

Getting there

No official page ties a bus or tram stop to either office. The TITSA stop list published as open data by the Cabildo has no stop named after Calle Ramón Pérez de Ayala, and no official source says which stop serves the Comisaría Sur. Plan the journey from the address itself, with a map, and leave a margin before the time on your confirmation.

The other addresses in the sources

The police directory also lists NIE assignment and EU registration at the Comisaría de La Laguna, C/ Nava y Grimón 66, and at the Comisaría de Puerto de la Cruz - Los Realejos. The province’s fifth unit, in Santa Cruz de la Palma, lists no NIE procedure, and no unit is listed on La Gomera or El Hierro.

On Calle La Marina 20 in Santa Cruz, the Oficina de Extranjería of the Delegación del Gobierno handles residence and work permits and the card for relatives of Europeans. Its own page also names the NIE and the EU certificate, while the police directory keeps those at police units: where the two disagree, your confirmation names the office.

On Tenerife

Stated simply, the split is this: everything the Comisaría Sur lists for foreigners, Santa Cruz lists too, and Santa Cruz adds the TIE, return authorisations, students and non-lucrative residence. For a NIE or an EU registration, the south office is the nearer choice from Los Cristianos, Playa de las Américas or Costa Adeje; for anything that ends with a card, plan for the north.

Questions on this topic

Is the Comisaría de Tenerife Norte the office on Calle Ramón Pérez de Ayala?

Yes. The police e-office uses that name for the Brigada Provincial de Extranjería y Fronteras at C/ Ramón Pérez de Ayala 6 in Santa Cruz.

Can I get my TIE at the Comisaría de Adeje?

No: the Comisaría Sur does not list TIE issue. For the fingerprints and the card, the directory points to Santa Cruz or Puerto de la Cruz.

Is there an extranjería office in Los Cristianos or Arona?

Not in the police directory. The unit for the south is the Comisaría Sur in Las Terrazas, Adeje.

What are the opening hours of these offices?

None are published: the directory gives no hours for any police unit on the island. Your cita previa confirmation states the time you are expected.

Addresses, phones, sources

The two main offices, side by side

North of the island

Brigada Provincial de Extranjería y Fronteras de Santa Cruz de Tenerife

C/ Ramón Pérez de Ayala, 6, 38007 Santa Cruz de Tenerife

The capital’s office lists the widest range of procedures, the TIE included: residents of the south who need a card should plan at least one trip north.

Procedures the source lists

  • NIE certificates and assignment
  • EU registration (régimen comunitario)
  • TIE issue
  • return authorisations
  • students
  • extensions of stay
  • non-lucrative residence
  • asylum
  • travel documents

Named “Comisaría de Tenerife Norte” on the police e-office (sede.policia.gob.es). The source gives no opening hours: the time is the one on your appointment confirmation.

Phone (source)
922 235 634
This side
Santa Cruz · La Laguna · Puerto de la Cruz · Candelaria

South of the island

Comisaría Sur de Tenerife (Adeje)

Sector Cero, Parcela C.N.P., Las Terrazas, 38660 Adeje (Santa Cruz de Tenerife)

The Comisaría Sur in Las Terrazas assigns NIE numbers and registers EU citizens, close to the resorts and the towns of the south coast.

Procedures the source lists

  • NIE certificates and assignment
  • EU registration (régimen comunitario)
  • extensions of stay
  • cédulas de inscripción
  • invitation letters
  • nationality reports

The south's office in the official list: none is listed in Playa de las Américas or Arona. TIE issue is not among the procedures the source gives for it, and no opening hours are given.

Phone (source)
922 789 114 (NIE, EU registration, extensions of stay, cédulas); 922 789 123 (invitation letters, nationality reports)
This side
Adeje · Arona · Los Cristianos · Granadilla de Abona

Oficina de Extranjería, Delegación del Gobierno en Canarias

Calle La Marina, 20, 38001 Santa Cruz de Tenerife

Its web page lists residence and work permits, the relatives’ card for Europeans’ families and appeals. Further down, the same page also names the NIE, the EU certificate and the TIE, then sends NIE requests back to the police units; the police directory, for its part, keeps the NIE and the EU certificate at police offices. No phone, no hours on that page. Two sources, two versions: your appointment confirmation settles which office expects you.

Official source: mpt.gob.es

The police directory also lists NIE assignment at the Comisaría de La Laguna (C/ Nava y Grimón, 66) and the Comisaría de Puerto de la Cruz - Los Realejos (Avda. José del Campo Llarena, 3), which lists TIE issue as well. No opening hours are given for any police unit.

Official source: policia.es

Request help

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